Privacy policy
Last updated: May 31, 2025
At EloSpine™, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it.
1. Information We Collect
When you interact with our website, make a purchase, or contact us, we may collect the following personal and technical information:
- Personal Information: Name, email address, billing and shipping address, phone number.
- Payment Information: Processed securely through trusted third-party payment processors (we do not store credit card numbers).
- Technical Data: IP address, browser type, device type, time spent on pages, and usage data via cookies and analytics tools.
2. How We Use Your Information
We use your data to provide the best shopping experience possible:
- To process and fulfill your orders
- To provide customer support and respond to inquiries
- To send marketing emails or offers (only if you’ve opted in)
- To monitor website performance and improve our services
3. How We Protect Your Information
We use encryption, secure networks, and restricted access to ensure your data is safe. We do not sell or rent your personal information to third parties.
4. Your Rights
You have the right to:
- Access or update your personal data
- Request deletion of your information
- Withdraw consent for marketing communications at any time
5. Contact Us
If you have any questions or concerns regarding your privacy, please contact us at:
support@elospine.com
