Shipping policy

At EloSpine™, we aim to ensure your order reaches you as quickly and efficiently as possible.

Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and public holidays). Once processed, your item will be prepared for shipment. You will receive an email confirmation with your tracking details as soon as your order is dispatched.

Domestic Shipping (United States)

  • Standard Shipping Time: Estimated delivery within 5 to 10 business days.
  • Shipping Carrier: We partner with reliable carriers to ensure timely and secure delivery.
  • Shipping Fee: Calculated at checkout (free shipping promotions may apply).

International Shipping

  • Availability: We currently ship to select international destinations.
  • Estimated Delivery: 7 to 15 business days, depending on the destination country and customs processing times.
  • Duties & Taxes: International orders may be subject to additional customs duties or import taxes, which are the responsibility of the customer.

Tracking Information

Once your order ships, a shipping confirmation email will be sent to you containing your tracking number and a link to track your package in real-time.